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Long-lasting

Custom products come with a guarantee.
Stop throwing away cracked foam ear plugs with Hearsafe, your team is set.

Ongoing relationship

Our people are trained to look after you. We can help with leakage testing, product maintenance, and refitting.

Work-safe

Optimal attenuation for speech comprehension and warning signals means your employees can protect their hearing without compromising on safety.


Did you know?

We keep all ear impressions on file, making replacements quick and easy.

You’re in good company

The biggest industries in the world need the best protection.

"The service and support provided by Hearsafe personnel is
excellent. The product is excellent, and is the only one
which meets all Australian Standards, including testing.
Hearsafe receive a Highly Recommended from me."

- John S
HSE Supervisor (Operational Safety), BHP Billiton Petroleum

The hidden cost of hearing loss

1 in 6
Aussies suffer from
hearing loss

$11 billion
is lost every year due
to hearing loss

33%
of people suffer from
preventable hearing loss

Frequently Asked Questions

Q - HOW DO I ARRANGE MY IN EAR IMPRESSIONS FOR CUSTOM EAR PLUGS?

A - Once we receive your order we will arrange an appointment for you with one of our registered nurses or one of our partnered Audiologists.

 

Q - CAN WE GET MULTIPLE IMPRESSIONS DONE ON SITE?

A - Yes, our team can come to your workplace to take impressions and perform fit checks.

 

Q - WHAT HAPPENS IF I LOOSE MY EAR PLUGS?

A - If you ear plugs were purchased within 2 years send us an email and we will arrange an invoice for a discounted replacement set. If older than 2 years we will need to arrange for new in ear impressions.

 

Q - HOW LONG WILL IT TAKE TO MAKE MY CUSTOM PRODUCT?

A - Once we have received your ear impressions our production time is currently between10-15 working days. This can vary daily depending on the number of orders we have in production and may exceed the time specified above.

 

Q - CAN I ORDER A SINGLE SIDED PRODUCT?

A - Yes, absolutely. You will need to place your order over the phone to do so. Give our customer service team a call on 1300 425 496

 

Q - WHAT ARE GRIPS AND CORD?

A - Grips are an extra section of silicone or mini grip (perfect for under helmets) added to the ear plug to aid insertion and removal. Cording is a detachable neck cord fitted to the ear plugs.

 

Q - HOW LONG WILL MY CUSTOM EARPLUGS FIT?

A - Your custom product can last indefinitely, however we recommend new ear impressions are taken every 4 years as the shape of your ear canals can change over time.

 

Q - WHAT WARRANTY DO I GET ON MY PRODUCT?

A - All products come with a 30 day warranty period for problems with fit, and 12 months warranty on build defects/components.

  

Q - IF I NEED TO ORDER A SECOND PRODUCT WILL I NEED TO HAVE MY EAR IMPRESSIONS TAKEN AGAIN?

A - We will keep a digital copy of your ear impressions for 2 years and will be able to use them to make further products when you order them. Just give us a call on 1300 425 496 once you have placed your order to let us know to use your existing impressions.

 

Q - CAN I CHANGE THE FILTER TO GET A DIFFERENT CLASS PROTECTOR?

A - Yes, we can supply multiple filters for custom ear plugs and have Class 3, 4 and 5 protectors.

Q - WHAT HAPPENS IS WE GET A NEW TEAM MEMBER WHO REQUIRES A SET OF CUSTOM EAR PLUGS?

A - We will arrange an appointment at an Audiologist near you ( we have multiple partnered Audiologists nationwide ) for in ear impressions, produce the ear plugs and send to site. 

 

Q - DO YOU OFFER TRAINING?

A - Yes, we offer hearing health talks for individuals and groups on site.

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